Privacy statement

Last updated: 26 July 2026

This statement explains what personal information I collect through kozaktechnology.co.uk, why I collect it, and what your rights are. I keep it short and plain, and I only collect what I need to help you.

Who I am

KOZAK Technology is a sole trader based in St Albans, Hertfordshire, providing local technology services to homes and small businesses. For anything to do with your data, I am the data controller. You can reach me at [email protected].

What I collect

• When you use the contact form: your name, email address, phone number, postcode, an optional address, the topic you choose, and whatever you write in your message.
• When you use the broadband checker: just the postcode you type in. It isn't stored.

I don't use tracking or advertising cookies on this site, and I don't build any kind of profile on you.

Why I use it, and my lawful basis

• To reply to your enquiry and discuss how I can help — on the basis of your consent and my legitimate interest in responding to people who get in touch.
• To provide a service you ask me for — on the basis of our contract (or taking steps to enter one).
• To meet legal obligations — for example, keeping the financial records HMRC requires.

The area connectivity lookup

When you send an enquiry or use the checker, your postcode is sent to Ofcom's coverage service so I can see the broadband and mobile options in your area. This gives me useful context for your enquiry. Ofcom returns general information about the area, not about you.

Who I share it with

I don't sell your data or share it for marketing. Your information only passes through the services I use to run the business:

• Telegram — enquiry notifications are sent to me there.
• My email and website hosting providers — to receive and store correspondence and run the site.
• Ofcom — for the postcode coverage lookup described above.

How long I keep it

If you get in touch but don't go on to become a customer, I don't keep your details — once your enquiry has been dealt with, they're deleted. If you become a customer, I keep what I need for as long as I'm providing the service, and for any period the law requires afterwards (for example, HMRC requires business and tax records to be kept for several years).

Your rights

Under UK data protection law you can ask me to give you a copy of your data, correct it, delete it, or stop using it, and you can withdraw your consent at any time. Just email [email protected] and I'll sort it, normally within a month.

Complaints

If you're unhappy with how I've handled your data, please tell me first so I can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

If this statement changes, I'll update it here and revise the date at the top.